MetLife | Pet Insurance Review

Usually very slow to process claims. This itme was better. Biggest complaint is the payment method. You want me to sign up for some serice, another set of userids and passwords to worry about. So just wait for you to mail a check. If have an account with you - why can't that account be used to handle payments?

Trust worthy people, excellent customer service I will never leave and I refer everybody I know with pets to use you

Quick responsiveness and payout

easy to navigate plans

I recently adopted a kitten about almost 6 months and the first 4 days we had him he was not eating I knew I needed insurance either way just to have for emergencies etc and when I decided to call a vet to have our kitten checked I also called Medlife to set up a policy to get him covered. The policy I chose would not have kicked in for 24 hours but when I told the representative that I needed to have our kitten seen that day because we felt something wasn’t right she worked out a small emergency policy to help me for that day with a small copay and it was a big help. The kitten did have an infection and needed antibiotics which did cost a bit. So I was so happy to have that coverage and have the kitten taken care of!! Medlife was awesome!!! Also filing the claim was easy with the help from the Vet and I received the refund very quickly!!!