5
out of 5
POSTED: | BY: Carol
One of the best customer service departments I deal with.
I couldn't figure out how to find certain information on the web site and the representative helped me. Then he also helped me to find out if I had already submitted certain medications as a claim. I had not. Personable, professional, knowledgeable, and caring persons at MetLife make this one of the better customer service departments I deal with.
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