MetLife | Pet Insurance Review

Molly is a 6 yr old rescue i got july 2, 2025. The insurance was suggested at the adoption facility. I pay very little for this insurance and really did not expect much. I even hesitated to turn in vet bills thinking it would cover very little. Knowing it did not cover annual check up, shots and allergy issues i couldnt imagine it being worth much.However, my Molly has developed reoccurring UTIs and have required needle drawn urine tests and ultrasounds and it has been a great benefit for her health and wellbeing. It pays quickly upon receiving vet bills that qualify. Money is transferred directly into my bank account. Thank you Canine Met Life!

I utilized app to submit claim. No interaction. Submitted the documents MetPet required for claim. Easy.

I was never told that my new policy was being terminated. My dog is sick right on the day I found out his policy was randomly terminated with no communication warning whatsoever from this company. I am devastated and scared that I will either lose my home or my dog because I cannot afford an emergency vet out of pocket and depend on this insurance to be able to keep my dog well. I was told by a customer rep when I called in December about my policy expiring that I would receive notifications and that was a flat out lie. I have not received any notification other then my new policy document.

Claims are processed quickly and it is easy to file the claim.

I've had MetLife Pet Ins now for 2 years... when one of my pets got sick and I submitted claims they were very communicative about the progress and reimbursements were timely... I'm very happy with my coverage and MetLife