MetLife | Pet Insurance Review

3

out of 5

POSTED: 11/10/2025 | BY: AA

I like the company but my policy was…

I like the company but my policy was canceled because my card was inactivated. In their message they said they attempted to call me to remedy the situation. If this happened, they never left a message as to who they were, etc. I never received an email to my knowledge either. This should not have happened!

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5

out of 5

POSTED: 11/10/2025 | BY: Jamaal Scott

Easy to Use

User Friendly website. Very easy to use.

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5

out of 5

POSTED: 11/10/2025 | BY: customer

Process was easy to submit claim

Process was easy to submit claim

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5

out of 5

POSTED: 11/10/2025 | BY: Viki

Smartest move we have made

The reps I have spoken with are very helpful. Claim submission is a breeze and usually I get the refund in days. It has taken up to a week but that is rare.

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3

out of 5

POSTED: 11/10/2025 | BY: customer

Claims "issues"

With each claim I submit, I end up having to chat in or call because I get "needs more information" emails just to be told I do have everything in when I ask. Making the reimbursement time much longer than necessary.

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