MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,294

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Jay A.

The process was extremely quick and…

The process was extremely quick and easy.
5

out of 5

POSTED: | BY: Pat

Great Vompany

I'm nearly 80, but making a claim on line is easy and quick.
5

out of 5

POSTED: | BY: Christopher Brass

Outstanding prices

Great online platform, easy to use no hassals
5

out of 5

POSTED: | BY: Marnie Farlow

Very happy

Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.
1

out of 5

POSTED: | BY: customer

I will never purchase pet insurance…

I will never purchase pet insurance through MetLife again. the first year we had insurance everything went smooth, no issues. Then MetLife started asking for SOAP notes for all of our pets every single time we filed a claim. I understand asking for them once but why should I have to upload the same notes I did 6 months ago for the same pet. You literally have every single SOAP note on file for my pet. When I call to inquire your representative tries telling me there's no notes for my pets. It's like pulling teeth to process a claim. I just submitted a claim for my cat and MetLife rejects the claim because they want 12 months worth of SOAP notes from 4 years ago which is absurd. My cat was only alive for 6 of those months they are requesting....she's 4 1/2 years old. Every time I call customer service they have limited knowledge on the service and process they provide. I don't even want to submit a claim because I know I'm going to spend so much time getting it processed.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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