MetLife | Pet Insurance Review

Absolutely always willing to assist with professionalism and absolutely courtesy. Thank you, Liza Bello

timing of processing claim

Quick turnaround for claims. Great communication to provide updates.

My claims process has been so difficult because I ordered multiple products some that are covered and some that are not. I explained which items the claim was for but the processors cannot seem to understand that and continue to deny the claim for the items I’m not trying to file a claim for. I have emailed, added a note to the claim and called customer service and no one can help.

once i passed mt deductibles pamebts have been fast and easy.