MetLife | Pet Insurance Review

First claim took time to my vet to respond with all documents needed. But my part was delivered with no issue. Im glad to find you after previous insurance experences. You provide more than one plataform to manage claims or questions easily.

The Best Customer Service and Care MetLife Pet Insurance has been a lifesaver for us! We love knowing that we can make the best decisions for our dog, with full support from MetLife.

I dislike the fact the majority of the claims require soap notes even though they may be a follow up from a previous claim. Also I send receipts that aren’t recorded & then I send them again. It’s a lot of trouble to get paid when I send in documentation. My other insurance pays me right away with no problems & I send them the exact information I sent you.

Met Life Pets has provided excellent coverage for my 2 dogs including preventative coverage. The only reason for 4/5 stars is that the claim processing can be inconsistent, sometimes being processed and paid within a week and other times taking a month or more. Another plus is the Veterinarian consult which can be very useful in a a pinch. Customer service is professional and helpful.

It can take a while to process claims, I understand how complex some of my submissions can be. So thank you for always making sure that I get reimbursed as quickly as possible Are you hiring remotely?