MetLife | Pet Insurance Review

4.7

out of 5

Number of reviews 8,261

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

POSTED: | BY: Laura B.

Great Pet Insurance Carrier

Easy to submit claims and we feel great knowing that our pets are protected! Love the wellness coverage add-on!
5

out of 5

POSTED: | BY: Tanya Bush-Townsend

Answered all my questions and resolved…

Answered all my questions and resolved ally issues
5

out of 5

POSTED: | BY: Ron Binkley

This company has been a good experience…

This company has been a good experience since the day I signed on. I file my claim and general have the claim paid within a week. That's great service!
4

out of 5

POSTED: | BY: Leslie Cainion

Most claims are paid timely ( one week…

Most claims are paid timely ( one week or less), but there are some that go on for weeks. Lately I’ve had issues with the system timing out causing me to have to shut down that instance and log in again in order to submit multiple claims.
4

out of 5

POSTED: | BY: Shannon Wyman

Company covers alot

Company covers alot. Supplements and holistic treatments. At first the claim process was horrible. Had to submit claims several times, faces wouldn't go through, app didn't work properly & emails they'd only receive half the time. I was very frustrated with the process and always told a different method to submit when I called. Luckily that issue has resolved. It also used to take a very long time to get reimbursed ( 25 to 30 days ). This has also improved. Now about 15 to 20 days. All service agents have always been nice and respectful. I'd say they are evenly priced with other leading pet insurance companies. Been with them 1 year now.

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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