MetLife | Pet Insurance Review

my experiences during the year I was covered with MetLife were OK, while there was much bureaucracy getting things set up, claims went smoothly once all the required materials were submitted. My complaint and reason for a two star rating is a doubling of the cost of my policy from year one to year two. I did not have excessive claims, and there was no reason for this. I had to drop my coverage and move elsewhere and I’m very displeased as a result

Thank you for taking care of my claims so quickly. The process is easy and the app is a true game changer.

Submitting claims is easy and MetLife always has a timely response. They manage things quickly and with no issue! I've dealt with other insurance companies in the past that did nothing but cause more stress. None compare to the value I've received with MetLife!

My 2yr old Cavalier King Charles has been healthy, only needing her vaccinations and flea/tick/heart med. I submit the receipt from the Vet and within a few days I have the reimbursement in the bank. Thank you for a quick response.

I started this policy through group insurance. My dog just had puppies today 10/09/2025 and I kept requesting for telehealth visit or chat about a NICU puppy and we needed advice to save his life being that I have no vehicle anymore . My chat kept closing after waiting about 5 minutes to even chat on multiple tries and I lost my puppy . So , thanks a lot MetLife . You guys surely know how to NOT to give HELP & COVERAGE when needed!