MetLife | Pet Insurance Review

They are fairly swift at reimbursing claims. What bothered me was that they increased my premium by almost $100. I called to let them know that this was highly inappropriate business. The representative was not helpful. I’m asked to speak to someone else. The most they were willing to do is deduct $25 and the coverage would go from 90%/10% 80%/20%. I dread what will happen at this year’s renewal.

MetLife Pet has been a life saver for our rescue and us. The Customer Service Representatives are always friendly and helpful. I can’t say enough about how seamless it is filing a claim. I have recommended the insurance to our Veterinarian and anyone I talk to about the Company and insurance. Please continue with the excellent service.

MetLife has been incredible with every claim and question I have had for my cat Charlie. Thanks to MetLife I have been able to keep Charlie happy and healthy. He has a very specific diet and medications that without MetLife we could not afford. Thank you MetLife!

MetLife Pet Insurance has been a true source of peace of mind for me and my beloved pets—Sophie (French Bulldog), Boots (Bobtail Cat), and Bagheera (Bombay Cat). With MetLife’s support, all three enjoy consistent health and wellness benefits that keep them active, happy, and thriving. Whether it’s routine care or unexpected vet visits, MetLife makes it easy to prioritize their well-being without the stress of financial uncertainty. The claims process is smooth, and the customer service is always helpful and compassionate. Thanks to MetLife, I can focus on giving my pets the best life possible. I highly recommend their pet insurance to anyone who wants reliable coverage and the confidence that their furry family members are protected.

I have had, at one time, 11 dogs covered under MetLife Pet Insurance and it gets pretty complicated figuring out and keeping them all separate. They have gone above and beyond the call of duty to help me with claims and also condolences when I’ve lost one of my fur babies.