2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year
Reimbursement for up to 90% of vet costs
Coverage for pets of any age and breed, and no lifetime or per incident limits
Get a quote in 2 minutes or less
Having Metlife insurance has been great. My dog Mo is very healthy, but things come up every now and then. It' very easy and seamless to send in a claim, call if I need more information, and reimbursements are quick. I feel Mo AND my finances are protected.
Currently Mo is going through some tests to determine why he has inflammation in some organs. He is ok, acting like his normal self, but it's still scary. I called in to ask for clarification on some documents being requested and the customer service rep caught was so nice. After getting my name and why I was calling, she genuinely asked: "Ok, but first, how is Mo?". Not once in my entire life of calling in to insurance companies has someone asked me this. About me, my daughter, or Mo. Totally caught me off guard, I swear I teared up a little. That lady deserves 12/5 stars and a hug ⭐
I’ve been really impressed with MetLife Pet Insurance. They’ve always been very prompt with claims. I have a $500 deductible, unlimited limit, 80% reimbursement policy. The only issue I had is they denied a claim for medication due to allergies saying it was a preexisting condition. Well, I appealed and won because I have an exclusion in my policy if I had a previous plan with another pet insurance company where the preexisting condition was covered. Otherwise I would have given this review 5 stars. Everything else about this company is great. Easy to use website and app! Friendly and helpful customer service agents.
Overall it's been good. The speed with which you deal with claims is good. When I've had to contact customer service my experience has been good.
Only problem I had was not realizing that claims had to be submitted within 90 days. The 1-2 years have been especially challenging for me as I was caring for an Alzheimer's patient at home, so I sometimes missed that cutoff date. Now that he is in assisted living I'll be able to submit those claims in a more timely fashion.
The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.
Coverage
Reimbursement for up to 90% of vet costs.
Payout Limits
Deductible
Customizable deductibles from $50-$500
Age Limits
No upper age limits. Pets must be at least 8 weeks old to enroll.
Waiting Period
Accident – policy effective date (1 day waiting period); Illness – 14 days
Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!
