5
out of 5
POSTED: | BY: Michelle L.
Quality service
Overall the MetLife pet insurance is fantastic. They review claims quickly and disburse payments in a timely manner.
I do like that the claim forms are pre filled out with my information and my dogs insurance policy number. An opportunity to improve the experience on the customer end would be to find a way to integrate the claim form into the app, so that I don't need to fill this out by hand and attach a picture along with the receipts from the vet, but this is by no means a reason to lower the star rating. I have and would continue to recommend MetLife to anyone looking for insurance for their pets.
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