MetLife | Pet Insurance Review

4.6

out of 5

Number of reviews 5,747

2022, 2023, 2024 and 2025 Winner of Pet Insurance of the Year Reimbursement for up to 90% of vet costs Coverage for pets of any age and breed, and no lifetime or per incident limits Get a quote in 2 minutes or less
5

out of 5

VETERINARIAN: Waterway Animal Clinic

POSTED: | BY: Wanda Furr

Smartest thing I’ve done lately!!

Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.
5

out of 5

VETERINARIAN: Dr Aryal

POSTED: | BY: Maryann Mazza

Met Life is the Best

We have two Doodles and one has had a few emergencies, Met Life covered it all. I love the coverage , claims done in a timely manner and customer service is the BEST.
5

out of 5

VETERINARIAN: Arlington Dog & Cat Hospital

POSTED: | BY: marlene rivera

First Time Claim

After researching numerous pet insurance companies, MetLife was the one that offered the most of what I was looking for. I rescued two kitties and the claim process was simple and my reimbursement, after meeting the deductibles, was fast. I did have to call customer service regarding a question I had about my claim. I spoke to Donna, a wonderful person! She answered all my questions about my claims. I did not feel rushed and had a better understanding of my claims and policy. I would definitely recommend MetLife to my family and friends that are looking. Thank you and keep up the great work!
1

out of 5

POSTED: | BY: Michelle Close

Buyers beware

Buyers beware. They take FOREVER to reimburse your claim. Longest was over 45days. Others claims between 2-4weeks. You submit all required paperwork, then they say they didn’t get it, then u submit samething three more times. Not to mention you have to keep calling aleast 3-4 times everytime you submit a claim because nothing happens with it. Oh don’t forget how times they put a BIG RED on HOLD status on it. I have already paid my deductible for year. As soon a next year comes I’m canceling. This company is TERRIBLE! Metlife sucks!
1

out of 5

POSTED: | BY: Barb Savoy

pre-existing - not likely

I have this insurance for my puppy and older lab and 2 cats. I bought it because my puppy has GI issues. Now they are saying her issues are pre-existing. That's bull and won't cover her script food. She just turned 5 mo old yesterday. How can a puppy have pre-existing. No problem taking my money seriously looking into other insurance companies at this time to switch. Not happy at this time

Monthly Cost

The cost of pet insurance depends on a variety of factors, including the species, breed, sex, and age of your pet. Where you live also helps determine what you pay. The type of coverage you need will affect costs, too.

Coverage

Reimbursement for up to 90% of vet costs.

Payout Limits

Deductible

Customizable deductibles from $50-$500

Age Limits

No upper age limits. Pets must be at least 8 weeks old to enroll.

Waiting Period

Accident – policy effective date (1 day waiting period); Illness – 14 days

Exclusions

Protect your pet’s health and your wallet with MetLife Pet Insurance. With a hassle-free claims process, convenient mobile app, and reimbursement in less than two weeks, it’s easy to take the best care of your pet. Get a quote in two minutes or less!

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