MetLife | Pet Insurance Review

The turnaround is much better but it's always a question for me based on on my previous experience.

MetLife Pet Insurance has been — and continues to be — the best fit for me and my poodle. Whenever I call with a question, the representatives are courteous and polite. They even ask about my poodle by name, which I really appreciate. I did have one issue getting a refund on time, but it happened during the holidays, and they explained that they receive a high volume of claims during that period. Other than that, everything has been great. All in all, I give MetLife Pet Insurance 10 Gold Stars.

Very easy to file a claim and very quick to get a response

Metlife insurance experience was great for my pet and myself. Great customer service and easy claim submission. Clear documentation on the claim processing status and good response time

I recently adopeted my sweet girl, Gracie. I opted to take advantage of MetLife Pet Insurance through her adoption and I'm so glad I did! She recently got into some hidden dark chocolate I was saving for the Holidays and I had to take her to the pet hospital for an overnight stay. She's totally fine, but it was very scary as she ingested a toxic amount of chocolate. Of course the vet bill was high! I immediately filed a claim and within a week received the funds (less the deductible) via Zelle. I'm very grateful for MetLife and the easy process to file a claim!! Gracie is totally fine and I learned my lesson about where to hide the chocolate!