Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 755

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.8
  • 4.7
  • 4.9
  • Count
  • 10
  • 98
  • 755

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Jessica Adams

Great Service

I have had to file 2 claims. They were both very easy to do online and very fast response time. Would definitely recommend this pet insurance!
4

out of 5

POSTED: | BY: Amy T.

First claim filed

We have a 17 month old French bulldog and it was the first time we utilized our pet insurance for her. She went for an annual check-up and some shots. Filing the claim with Lemonade was very easy and it was approved the same day. I had $165.00 out of the $267.00 vet bill reimbursed in about 3 days.
5

out of 5

VETERINARIAN: San Miguel Veterinary Clinic

POSTED: | BY: Kasia Vincent

Stress-Free!

The best pet insurance I have ever come across! Everything is very straightforward and simple to navigate, whether it be clearly understanding your policy or filing a claim. Very grateful for its ease and how quick claims are reviewed. Thanks, Lemonade!
5

out of 5

POSTED: | BY: Todd Mero

Insurance claim

It was easy to claims and Resposed quick !
5

out of 5

POSTED: | BY: Valen D

Great for pets

I use Lemonade for my cats and it has been wonderful to work with. Their system is easy to use and they respond quickly. I recommend it 100%

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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