Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 755

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.8
  • 4.7
  • 4.9
  • Count
  • 10
  • 98
  • 755

Updated: November 13, 2023

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Gianna Delord

Thank you!

This is by far the best pet insurance company. I’ve never heard of lemonade before until a friend mentioned that they use it for their dog! The process was super easy to step but and BEST prices. I am a full time student and full time employee and Lemonade has definitely helped me out! From getting my fur babies vaccines and stuff lemonade has had my back. I refer all my family and friends to use this app and I will FOREVER use Lemonade!!
5

out of 5

POSTED: | BY: Mimi Vu

Quick and friendly!

I love the easy claim process, and everyone involved was super nice! Thank you.
5

out of 5

VETERINARIAN: Loving Hands in Alpharetta

POSTED: | BY: LIDIA BRIZUELA

Excellent service and fast reimburment.

My cat is 2 years old, I have taken my kitty form her regular vaccines and a couple of times due to sickness. Lomonadde has come through every single time. A soon as arrive home I submit the receipt and reimbursment is in my account the following day. Excellent servcice and fast reimburment
5

out of 5

POSTED: | BY: Laura Hilbert

Quick Response Times and Claim Payments!

I've only had lemonade insurance for my little doggo for less than a year, but have already had a great experience with them. I've filed a couple claims and the process is really easy and quick. They provided me regular updates via email and approved and paid my claim within two days! I can't imagine any other company approving and paying a claim as quickly. I'm very happy with them and would definitely recommend them to friends and family.
5

out of 5

VETERINARIAN: Dr. Barbara Wood

POSTED: | BY: JEREMY ARAUJO

All good

All good. Very smooth process. Thanks!

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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