5
out of 5
POSTED: | BY: Patricia Brown
Very nice
I always know that when I file a claim or have a question that the person who helps me will be kind and friendly.
4.9
out of 5
Number of reviews 773
Updated: November 13, 2023
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
VETERINARIAN: Animal Urgent Care
POSTED: | BY: Tom Goodwin
Super fast and easy.
I kept putting off doing my claim because I thought it was going to be complicated and frustrating but I was wrong. The system was incredibly easy to use. The response time was very quick and within a few days I saw my money hit my account. I’m a fan
5
out of 5
VETERINARIAN: Animal Hospital in Fairfield
POSTED: | BY: Shawn Wallace
Peace of Mind
I don’t want to have to use my insurance. If I do it means my dog is sick or injured and that just breaks my heart. However, having Lemonade as our pet’s insurance company has been a big relief to us. The claims process is easier than ordering a drink at Starbucks for my wife. And I think I get reimbursed faster too. I have never had insurance for my dogs in the past but based on my experience with Lemonade I will have it from now on.
5
out of 5
POSTED: | BY: Zena DeLoach
Best insurance help!
Easy to use, interactive, affordable, and so very helpful!
I highly recommend to everyone.
5
out of 5
POSTED: | BY: Shobha Solomon
Super Easy Claims Process
Since purchasing the insurance for my dog with Lemonade, this was the first time I was submitting a claim. I was surprised by how easy the process is. I highly recommend this product.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet