Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,767

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Thomas D

You NEED insurance and Healthy Paws is the best!

I got my Pup, Jethro, at 3 months old and I got healthy Paws Insurance when he was 2, Never knowing I was going to need it as quickly as I did. I expected to use it in his old age to make sure he was happy and healthy for as long as possible. After we were in the yard trimming bushes, I noticed he had a slight limp and brought him to the vet, they told me that he would work it out and be fine, knowing HP would cover it, i pushed for an x-ray. This is when they found the cancer tumor in his back left knee, the prognoses was bleak, we went from oncologist to oncologist and they all said, 6 to 8 months to live. We brought him to UF in Florida and their doctors said the same. We went through removing the leg with cancer, went through chemo, found out that Dr Mamula from Yale had a vaccine and Jethro aggressively fought for his life. He beat the odds, only to find out 4 years later he had another tumor in his kidney, renal carcinoma, and we had the kidney removed and another round of chemo. 2 years later, he was cancer free again beating all the odds against him! Jethro celebrated his 10th birthday in August and it was all made possible BECAUSE of Healthy Paws insurance, the ease of putting in a claim and the quick deposit to my bank account. I believe that Jethro wouldn't be here today if it wasn't for Healthy Paws Insurance!
1

out of 5

POSTED: | BY: M N

Bait and switch. Huge premium Increases

Have had pet insurance with them for 23 years. Policy typically increased 10-30% annually. My dog has required little treatment and has incurred little costs. Got a notice that they are increasing the premium 270%. Have written them 3 times. California Department of Insurance says they are only authorized to increase it a maximum of 44%. Healthy paws never responds … just sends me a copy of the increase with no justification. They were good until they got acquired years ago, and are coasting off their initial good reputation.
1

out of 5

POSTED: | BY: Erika Kriegsheim

Do not use healthy paws

Healthy paws was a great company years ago. Now they constantly raise rates with no reason. This time my pets insurance went from $180 a month to $375 a month. We started at $80 a month. They also try to say they need your pets medical history but aren't receiving the files. I literally sent it 5 different ways and I did not receive a confirmation until I told them they would be speaking to my lawyer Do not use this company, there are so many options these days.
5

out of 5

POSTED: | BY: Greg L.

A company that CARES!

Approximately 7 months ago our Golden Doodle's health was seriously declining. He had two transfusions in about a month. The resulting diagnosis I.M.H.A. which is an auto immune disease in dogs, is severe, and life threatening. In the next 5 months (post diagnosis) we accrued a considerable debt. We sent all records and billing statements to Healthy Paws for review with their claims adjusters. They say it takes ten days to go through the claims adjustment. We have never been any longer than 4 days which often included a weekend. Our pet has also had two unrelated surgeries during this timeframe, all covered. We currently near the $10,000 dollar mark in claims paid. It actually might be more now. While we are eternally grateful to our Veterinarian for the (at least) life extending diagnosis, we are also eternally grateful that Healthy Paws stood by us during this trial with our pet. We receive regular emails from them asking about our pet's health, acknowledging how difficult it is to go through, and assuring us they are there if needed. Healthy Paws is not just a large pet insurance company. They are a company with people that CARE! A five-star rating doesn't do enough to express our gratitude.
5

out of 5

POSTED: | BY: Mengyin Li

I’ve been with Healthy Paws for 10…

I’ve been with Healthy Paws for 10 years and they’ve always been reliable. The online claim process is simple and fast — from major surgeries to regular checkups, payments have been processed quickly and smoothly. When my dog was seriously ill, they even reached out to ask how he was doing, which really comforted me. Premiums have gone up as my dog ages, but the amount is reasonable. Thanks to Healthy Paws, I’ve been able to keep giving my dog the care he needs. Highly recommend.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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