Healthy Paws | Pet Insurance Review

Our three year old, Gertie, a beautiful half lab/half golden, recently, and unfortunately, tore her CCL. She was holding her back right leg up most of the time and in pain when on all fours. After X-Rays and a consultation with an animal hospital, the TPLO procedure was recommended. She did well with the surgery and is in her recovery phase which will take 12 weeks plus. Although we worried about her mobility and the thought of our fur baby having surgery, our minds were eased by the efficient and quick processing of her claim forms through Healthy Paws. It took the financial burden off of our worries so we can focus on her healing and recovery. So happy that we have purchased pet insurance through Healthy Paws to help us through. And they even emailed to see how she is doing! Love our Healthy Paws friends and appreciate their quick response. Thank you so much!

If I were leaving this review a couple of years ago after several very positive claim experiences (unlike other reviews here I found the claims process to be quite straightforward and generous), it would be 5s across the board. However, this company has raised our premium exactly 50% in each of the past 3 years, for a currently monthly rate of $273.10. They clearly apply astronomical rate increases as a pet becomes "senior", knowing full well there are no other options and putting owners in an impossible situation due to age and pre-existing conditions. Rate increases are inevitable in this corrupt system, but this practice is truly predatory. RUN AWAY from Health Paws Pet Insurance.

HATE HEALTHY PAWS. DON’T BUY. I started insurance when my dog was 8wks. He’s had health issues, mostly stomach and allergiy-related. They raise my rates $10 every year I use a lot of insurance. Isn’t the point of buying insurance early that you’re protected? I hate it but don’t have much of a choice as he has preexisting conditions now.

I will never use Healthy Paws again. The monthly rates increase a ridiculous amount with no correlation to number of claims, etc. Submitting a claim is very difficult, keep needing more information. Overall a terrible company.

Have had HP for several years but was never happier to have them than when one of my dogs was diagnosed with cancer this year. The the claim filing UI is simple and the process from filing to reimbursement is generally rapid. And their customer service has been absolutely delightful the handful of times I've had to discuss a claim. Highly recommended.