Healthy Paws | Pet Insurance Review

I cannot say enough good things about Healthy Paws Pet Insurance. I signed on with them in 2008 after months of researching pet insurance and they came out on top and 15 years later I have never regretted my decision. My 5 1/2 year old Lab at the time got Osteosarcoma and I never had to worry about being able to pay the bills as they reimbursed 80% at the time over a period of 13 grueling months that he was being treated. I have had 4 pets since then (now own to three) and every one of them is insured with Healthy Paws. They also have no caps like the majority of pet insurance companies do. I have turned several friends over to them and they are very happy with them as well.

We have had Healthy Paws insurance since my German Shephard was 1 year old. He was healthy until a month ago (he just turned 12 years old). We found a tumor on his spleen, and because we have Healthy Paws Insurance we were able to make a quick decision on giving him an emergency surgery. Without the surgery, we will not know whether the tumor is cancerous or not. Even though his outcome is not what we hope for, giving him a chance and us extra few months with him are well worth it! The claim process is so easy and fast. It did not add any financial burden on us when we needed them the most. Highly recommend them.

I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.

I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.

Service has gone downhill. We have been a member since 2016 and have been happy recommending HealthyPaws to our friends and family. But recently, not only have premiums constantly been going up, but they have become unscrupulous! My recent claim was denied citing "preexisting condition," but my dog never had this condition years ago when we first signed up for a policy!