Healthy Paws | Pet Insurance Review

So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.

It's very easy to submit claims They review the claims in a few days When my dog needed $1,100 surgery, they covered $800 of it, which is more than my annual premium. So it's worked out really well

I was very pleased with both the promptness with which they paid out both my emergency veterinary claims for my dog, as well as with the actual amounts that they covered. This company covers what they say they will cover, no questions asked.

We’ve had healthy paws for ten years for our large breed dogs. We have no complaints. We’ve never had any issues submitting claims and being reimbursed. One of our dogs had severe allergies (to oranges of all things in Florida!) so we submitted regular allergy receipts for reimbursement. We’ve also submitted receipts for surgeries, end of life care, and regular illnesses. All approved rapidly and easily. Recommend highly!

Our dog, Willie, recently needed to receive a very expensive procedure involving the removal of multiple masses and subsequent pathology analysis. It would have cost thousands of dollars without his insurance. Healthy Paws reimbursed us for the expense quickly with o questions asked. This prevented us from having to make some very difficult decisions about Willie's health. I would recommend their service to anyone looking for pet insurance.