Healthy Paws | Pet Insurance Review

We just want to sincerely thank Healthy Paws for all they have done for us. Our 13 year old has is a cancer warrior and has needed various surgeries, chemotherapy, and veterinary care. Without Healthy Paws pet insurance, we wouldn’t have been able to give our dog the care and attention that he needs and deserves. The treatments and surgeries have literally saved his life and given us more time with our sweet boy. Healthy Paws does not have caps on his care and that is such a relief to us. We are so happy to be part of the Healthy Paws family and sing their praises to our friends! It is one of the best decisions we have made when we got our dog! We highly recommend them!

I highly recommend Healthy Paws. Our dog got sick, went to an emergency hospital, went to his regular vet, and ended up in a hospital for four days. The day after we submitted the claims, we received an email that Healthy Paws received medical documents and invoices. Next day, we received another email telling us the claims have been reviewed and completed. Seven days after we submitted the claims, we received a follow-up email asking us how our dog is doing. That evening we received the checks. I was quite surprised how efficient the process was. Not only Healthy Paws handled our claims well, they were concerned the wellbeing of our dog. That is why I highly recommend them.

My Ellie Mae has a large lipoma that required a cat scan. Once I paid the bill ($1680.) I submitted the claim form and the paid invoice to Healthy Paws for processing. Within a week I received my refund, (based on the deductible). I find the customer service amazing.

Our dog Max has had coverage from Healthy Paws since he was eight weeks old and we have never questioned our choice of insurers. They have paid every claim covered by the policy including the continuing claims from Max’s latest condition. For the case extant HP has already covered thousands of dollars of bills while assuring us the will be here for Max and us until the cause is sussed out and corrected. With HP we only need care about Max’s well being and not need to worry about treatment based on financial stress.

Save your money. You get what you pay for, which is nothing. Their exclusions to what they DONT pay is extensive. When you file a claim, they will ask for the vet invoice over and over. they will continually ask for the COMPLETE medical records for every claim. So if your dog has a follow up visit a week later, be prepared to send the COMPLETE medical records again! They will stall and make filing a claim as difficult as possible until you throw your hands up in disgust. I canceled and switch to Metlife. Although they limit the yearly benefit, at least they pay for the exam, meds and preventive care. We'll see how they do. I'm not sure how all these web sites list Healthy Paws as a top company. There has to be some under the table payment because they are the pits.