5
out of 5
POSTED: | BY: Rita
Great communication, fast claim processing
Our dog Lola has been insured with healthy paws for 5 years. Every claim we submitted was processed very quickly and it was easy to get a hold customer service heather it’s on the phone or through email, with a pretty fast response time.
Lola recently had a knee surgery, and we had no issue with coverage. They helped us setup direct pay with the clinic and the invoice was paid within a couple of days.
Their reimbursement level is also high in comparison to other companies.