Healthy Paws | Pet Insurance Review

Our puppy became ill and required an emergency visit leading to overnight hospitalization for care. The entire ordeal was obviously very stressful for us, but fortunately our pup made a full recovery. With all the stress related to the illness, we am happy to say that the insurance claim process with Healthy Paws was entirely stress-free. We filed our claim on a Sunday night, received confirmation that our claim was received, processed, and approved on Monday (with detailed explanation of what was covered), and received a check reimbursing costs by the end of the week. The entire process was quick and efficient. Healthy Paws even followed up afterward to see how our puppy was doing, which was appreciated. We are very happy with the service we received and would highly recommend Healthy Paws to others considering pet insurance.

Words cannot convey what a relief it has been since we switched to Healthy Paws Insurance. Prior to Healthy Paws, we had our dog insured with VPI. After his first surgery we quickly realized that VPI was not for us. The amount they reimbursed, which was as promised, only covered 25% of the costs we incurred so we ended up footing most of the bill. After the first surgery I did some research and even called Healthy Paws to make sure they were really going to cover everything they said they were going to. After being assured they would, we switched over and I couldn’t be happier. - Anytime I call – day or night – the customer service agents are more than helpful and understanding of what we’re going through and how stressful the situation is. - They process claims at record speed and truly do what they promise you and cover what they say they'll cover - no exeptions or gray area. - They won’t kick you off or raise your premiums because of multiple claims (I actually just called and asked this yesterday because we are on our second major surgery in 2 months) - Real people actually call you to check up on your pet when they’re sick. No other reason – just to check in and see how the pet is doing. AMAZING! - They’re a charitable company that donates $ to shelters just for referring someone who gets a quote. They don’t even have to buy the insurance - just get a quote. - Yes, the premiums are probably a little bit pricier than other options, but they are 1

We enrolled our puppy with healthy paws when he was a few months old, over a year ago. It has been an incredibly valuable precaution. Puppies especially, get into everything! All of our claims have processed incredibly quickly, with explanations included. We have always received our reimbursements incredibly fast. We have never had trouble with coverage. I can't say enough good things about this insurance company. We recommend them to everyone we know with a pet or thinking of getting one.

Gracie was diagnosed with either a liver shunt or liver disease or both. She need more diagnostics and a liver biopsy to more definitively diagnose her illness. Suffice it to say the cost was in the thousands. At the time, Gracie was only a year and a half old and deserved a chance at a healthy life. Thank goodness for Healthy Paws. We now know that she has a small amount of liver displasia that can be controlled with medication and diet. Healthy Paws quickly sorted through my claim. I received a check in the mail within a week or two. I never had pet insurance for my other dogs. I wish I had. I will never adopt another dog without buying pet insurance. I would definitely recommend Healthy Paws.

Healthy Paws is simply an extraordinary company dedicated to making it easy and fast to process claims. We submitted the pre-prepared forms from the Healthy Paws website, and our vet was able to send in the doctor's signed and completed forms. Healthy Paws sent emails confirming receipt of the claim, and even provided status updates as to how much of our claim was reimbursed (all expected). The check was then mailed with no fuss and very quickly. They even followed-up with a sincere email to see now our Buddy, the Labradoodle was fairing. I absolutely recommend Healthy Paws. We cannot be happier and more secure in the knowledge that they are our pet insurer.