Healthy Paws | Pet Insurance Review

I was originally going to sign up for one of those larger pet insurance companies that you hear about often. But I decided to be thoughtful and do some research. Healthy Paws ended up rising to the top based on the criteria I had. I wanted a company that had high satisfaction scores from clients, covered illnesses/sicknesses, were responsive and most importantly treated me like a person. Not only did Healthy Paws meet these criteria but they also had an added benefit - they actually care about my pet. When I have submitted claims they actually ask how my dog is doing! What insurance company does that? In addition, they have consistently processed my claims in under a week! I absolutely love Healthy Paws and will use them for all my future pets.

Healthy Paws saved us thousands of dollars after our 6 month old puppy had to have an emergent surgery, at a specialty facility, after hours. We love that we were not restricted to specific facilities/treating vets by the insurance company. Within 2 weeks we were reimbursed the majority of the money. We are so thankful that our friends had recommended Healthy Paws

I dropped Holly off for her first day of doggy day care and when I picked her up that evening she had a huge hole in her chest. While the dogs were playing in the back yard another dog attacked her. Off we went to the after hours emergency vet and then to our normal vet first thing the following morning. The wound was pretty bad and required extensive surgery. When all was said and done the bill came to $835. I submitted my claim 8:30am Thursday morning and at 2:40pm I received an email that my claim had been received. Fifteen minutes later I received another email that the claim was approved and the check would be mailed shortly. The check arrived on Monday - exactly one week after the attack! Wow! Health Paws customer service has been great and they've contacted me several times to check in on Holly. I had pet insurance with another company and the service was nothing like Healthy Paws. I based my decision to sign up with Healthy Paws on the reviews on this website and am so glad I did!

Our dog, Riley, became suddenly dizzy and disoriented to the point of collapse. After rushing him to the vet, he was diagnosed with some kind of unidentifiable toxic poisoning that he must have picked up from the local park. Fortunately, we had obtained insurance from Healthy Paws and they sure came through. Riley spent one day at our vet's office and then was referred to the overnight emergency vet for overnight monitoring. Good news? Riley pulled through and was back to normal after 24 hours. Bad news? Vet bills totalling around $1,200. Good news? Healthy Paws covered the promised 90% after deductions, and promptly too. We are so pleased with Healthy Paws and recommend them to all our pet-owner friends.

My recent experience with Healthy Paws has been wonderful. About a month ago, I noticed under my dog's eye. I took her to the vet and was told that a tissue sample could not be retrieved unless they put my dog under (since it was too close to the eye). That being the case, the vet recommended that we just remove the tumor. I had the procedure done and faxed the appropriate paperwork to Healthy Paws. They took a few days to analyze the claim, and sent me my reimbursement. It was a very positive experience, and I'm glad that I chose them.