5
out of 5
POSTED: | BY: Telaryn May
Awesome service and timely reimbursements
We started Healthy paws when our Entlebucher swiss mountain dog was 2 years old. My husband thought it was a waste of money and they would never actually pay us. He was so wrong! Bear had a few minor scrapes and bruises during that first year and I faithfully submitted the claims even though it was below my deductible, and when I called with questions they quickly answered them. Submitting the claim was super simple, just fax the form and the receipt. Each time the claim was processed promptly and our deductible reduced. Then in the last month of his first year, Bear tore his rear ACL ligament and had to have surgery. Again my husband said they would not pay or there would be limits, or the wouldn't cover the specialist we used. But I submitted the claim, and they covered the full 80% and saved us thousands. It only took a week to get the check! I think the dog has better insurance than I do for myself. Now my husband is a believer and we are both so thankful we got this wonderful pet insurance. We no longer have to worry about being able to afford the proper health care for our dog. Thanks so much to the great people at Healthy Paws.