Healthy Paws | Pet Insurance Review

My 9 year old dog tore his ligament in his knee. He just had surgery, nearly $7,000! Healthy Paws turned the claim around in a day. Great insurance company! Does not use "customary" charges to reduce benefits - so I could take my beloved pet to the best doctor I could find. This is the second surgery he has had, as well as other illnesses, and Healthy Paws was great in every case. Also have flexibility to choose coverage %'s and premiums. Best decision I have made for my pet!!!

I never had pet insurance before but after I got my first dog, I decided to get it knowing as he got older he might be prone to hip dysplasia due to his breed. Little did I know that just 3 months after I took out the policy, my dog would get hit by a car on the highway. He almost didn't live through the night and he had 2 paralyzed legs. In those first days, it was such a relief to know that all I had to worry about was my dog and not how much it was going to cost to save him. Over the course of the next year and a half, I took him to a rehab facility for intensive rehab, trying to save his paralyzed leg (one healed itself, the other did not). Two years later, we accepted that the paralyzed leg was not going to heal like his other one did and we made the very difficult decision to amputate. Throughout all of this, I can't begin to express what a relief it was to know I could make decisions about what was best for my dog, and not what I could afford. In all, I estimate his medical bills have come to around $30,000 or more and Healthy Paws paid 90%. I can't say enough about how wonderful Healthy Paws was during these stressful times. At least 98% of my claims were processed within 24 hours (sometimes in as little as 2 hours!). They have even reached out to ask how my dog was doing and wished us well. What insurance company does that? My friends and family all agree that my dog has better insurance than they do! Oh, and I was afraid his premiums would go up after I started submitting claims, but it only went up like one dollar, literally! I couldn't believe it. I will be a customer for life. I am so grateful for Healthy Paws.

My dog is my best friend. I would do anything to protect her and to keep her healthy. Healthy Paws Pet Insurance is the best option to ensure I have coverage if something bad ever happens. For an active dog-- hiking, swimming, camping, and all things off-leash, I can never know what may happen. With Healthy Paws I have the peace of mind knowing she will be covered. Low deductibles, excellent customer service, no lifetime maximum, and a simple claim system by taking a photo on my phone... I can't ask for more! They even cover acupuncture when my little dog begins to show signs of arthritis. I'd rather not pay a ridiculous premium for preventative care coverage either; I'm happy this is not the case with Healthy Paws. Thank you Healthy Paws!

What I like about Healthy Paws is that they respond immediately to emails and claims and when the've processed a claim you get a check within the week. When I submit a claim I get an immediate notice that it is being processed and usually know within 24 hours max whether it has been approved or not. I have not had a claim not be approved, though the deductible and 10% co pay is there of course. Then have always received a check within a week or less after the approval. That makes them a terrific insurance company, especially considering what our own medical insurance is like. The only thing I don't like, but I haven't a clue if other companies do it too, is that office visits are not covered even when the visit is associated with the emergency that has occurred and is not just a standard annual check up. I wish that was at least applied to the deductible. Those visits get expensive. Other than that, they are a solid insurance company and I have had them for three years now with no intent to switch. I've probably paid more in premiums over the three years than I've been reimbursed for major medical expenses (or it is a close call) since I have two dogs, but it's helpful to have it when you need it and since so many of my friend's dogs have gotten cancer in the last few years, it is comforting to know that it's there if I needed it if my dogs got cancer.

My pets have been on Healthy Paws plans for 4 years now and I have been nothing but happy with this company. They have faithfully covered all claims as per the agreements without a glitch. Recently my dog had to have a $4000 surgery out of the blue!! Thank goodness for Healthy Paws! I received a check within 10 days of filing! I asked them for a pack of brochures which I will be taking down to my vet. I even handed some out to neighbors. What could have been a disaster was a breeze thanks to HP!