Healthy Paws | Pet Insurance Review

I cannot say enough great things about Healthy Paws. I was recently on a family trip to Ireland visiting my mom post breast cancer surgery. My dog Rosebud slipped her leash on my poor sitter and was hit by a postal truck. She had to be brought to Alameda East Vet Hospital and was in an oxygen tank for a few nights as her lungs were bruised and she was having a hard time breathing. Her hip was also fractured requiring a plate and pins. I was beside myself being away from home and not being with her and was also really concerned about paying 1000's out of pocket when money was tight. Healthy Paws literally stepped in. Realizing I was out of the country they paid directly to the hospital for me, telling me not to worry that they would take care of the part they owed and sharing that I should enjoy the last few days with my family instead of worrying about the financial end of Rosebuds care. They were AMAZING!!! I beyond recommend them to anyone as a Pet Care company.

A tremendous THANK YOU to Healthy Paws Pet Insurance for the expeditious handling of my claim. From the moment I signed up, I have received truly exceptional customer service. Recently my beloved cat POTUS had a urinary blockage that required a surgical procedure at an emergency vet. The final bill totaled over $2000. As soon as I received the final invoice, I sent it right over to Healthy Paws claims. In less than one minute, my claim was processed, and I was notified that a $1400 check was on the way! Even more impressive than the speedy claims process was the extraordinary efforts the HP team made to follow-up with me directly on POTUS's recovery. Several team members reached out to me via email - and I'm not talking about some automated, robot-generated message. The notes were thoughtful and specific, and gave me great comfort through a very trying time. THIS is what differentiates Healthy Paws from other pet insurance companies. I hope my pet won't suffer another emergency anytime soon, but I can certainly rest easy these days knowing that Healthy Paws has me covered financially AND emotionally. Thank you to Leslie, Colette, Jonathan, Niki, Tim, and the entire team. I will most definitely encourage all my pet owner friends to sign up - and leverage my 'refer a friend' kickback too :)

My rescue pup had a lump on his rear end. It had to be removed because it could get bigger and needed to be biopsied to make sure it wasn't cancerous. This was my first claim with Healthy Paws and it couldn't have gone any better. Submitting my claim on the phone was so easy. I received an email promptly telling me it was being reviewed and I received a check in the mail within ten days. Customer Service followed up to see how he was doing. The lump was not cancerous and pup is doing great! I have recommended Healthy paws to all my friends with pets and I am so glad we signed up for it.

When Boom-Boom fractured his canine due to an accident, he had to have oral surgery to extract the tooth. Healthy Paws covered a large percentage of the procedure, which was expensive. Healthy Paws processed my claim form so quickly, in just a few hours! Boom-Boom has recovered from his surgery; he is running around outside, catching mice, and eating well. Two-and-a-half years ago, Boom-Boom appeared on the doorstep of our Tibetan Buddhist community; he was a homeless stray. We gave him a loving home, and thanks to Healthy Paws, we were able to give him excellent healthcare. By purchasing pet insurance from Healthy Paws, I am supporting their mission to find homes for homeless animals.

When I adopted my kittens last summer, I was trying to decide whether to get pet insurance of not. At first, I thought that I would pay out more than I would ever spend on claims. I looked around for insurance and found Healthy Paws. It turned out that the monthly payments were very reasonable for the 2 kittens, so I decided to go with it. I am happy that I did because about a month ago, one of kittens were playing and all of a sudden, she started limping. I took her to the vet and it turned that she cracked the head on her femur bone. The medical bills came to over $2,000.00 and, except for the $250.00 co-pay, Healthy Paws paid 80% of the bill. It was terrible that I had a cat that needed surgery, but at least I didn't have to worry about how to pay for it. The insurance through Healthy Paws is the best investment I could have made for my kitties.