Healthy Paws | Pet Insurance Review

I adopted Rosie and at the age of 18 months she tore her ACL's in both legs and needed to have TPLO surgeries. I only purchased her insurance 80 days prior to the injury and was mortified with her diagnosis. Her local vet recommended a specialty center about two hours from our home. We got there and found out the cost per leg would be about $4800.00 but unfortunately for my little girl that wasn't going to be the case. She was recovering from the first surgery when she was diagnosed with MRSP which was in her bone due to the hardware inside of her body, she was in an out of the hospital for 4 months the total expense after the first leg was approximately $11,000.00 and we still needed the other leg done. I only know that I didn't adopt Rosie to not take care of her but if it hadn't been for Healthy Paws my little girl would have had to be put down. The other leg was surgically repaired the end of September and she seems to be doing well after this surgery but the fact is it was another $4500.00 plus there will be two more follow up appointments before it's all said and done. The rescue I took in would have cost me a whooping $18,000.00 but Healthy Paws has stuck by our side the whole way reimbursing me 90% of the costs minus the exam fees. I couldn't be happier with their customer service and turn around times. My claims have all been settled and check in hand within a few short days of filing. Thanks so much for being there for us.

My Pomeranian has had health insurance through HP for 6 or 7 years now and I've never really used the insurance much, but always kept it just in case something bad happens. Well, my little Pom, Hermes, wasn't really eating or drinking for 10 plus days and the bill was $1,151.07 which is not something I can readily afford. Thanks to HP they reimbursed $920.86! The review and reimbursement were very quick and I've since had 2 other claims that have been processed in record time. HP is the best in my opinion and I've always had great experiences with them!

As new pet parents, Healthy Paws has been absolutely fantastic and seamless in helping us when our 2.5 year rescued dog fell sick and had to be hospitalized in ICU for 4 days. We were worried sick and at least did not have to worry about the financial drain, THANKS to Healthy Paws. We will be lifelong customers!

About 3 months ago my puppy had an emergency that required multiple ultrasounds, X-rays,endoscopes, and multiple trips to the Emergency vet. This was my first experience using pet insurance so I was nervous but Healthy Paws made it easy. Claim filing is simple, response time is quick, they reimbursed us for everything the said they would and they even sent an email checking to see if my dog was ok after. Highly recommend them.

We couldn't be happier with our Healthy Paws policy, their level of professionalism, customer service, and their responsiveness. Our dog recently became very ill and required hospitalization for about 10 days. The costs were overwhelming, in the thousands of dollars. Within days of filing our claim we received a personal email from a Healthy Paws rep (Tim Weiss) asking us how our dog was doing and checking on her recovery. About a week after filing our claim we received our reimbursement check in the mail. Filing claims online is also very easy, taking only seconds to update invoices with no additional information required. We plan on recommending Healthy Paws to all of our pet owner friends and also adding a policy for our cat. We're fortunate to have been covered during such a scary (and costly) period and are very thankful to the help we got from Healthy Paws.