Healthy Paws | Pet Insurance Review

Healthy Paws Pet Insurance was wonderful in understanding and caring for one of my cats. At a time, I was so upset that our cat got extremely sick, but Healthy Paws' professionalism and concern made this difficult time so manageable. Also they did not stop there, but they continued their compassionate with a follow up email, checking to make sure that my cat (family member) was better and on her way to recovery.

We sure appreciate Healthy Paws and your speedy claim processing. It's hard to find a company that actually follows through on what they advertise. Thank you for being one of the few!

I have been trying to decide between Petplan and Healthy Paws for my Papillon puppy. Both have comparable coverage, with PP being slightly better because it pays for more dental conditions and non-routine vet exam fees. Both also have generally good reputations. As far as rates, it gets tricky. Initial rates for the puppy were $37 for PP and $46 for HP. I almost bought PP but I thought I'd take a look at what the rates might be as the dog got older. It ends up that at 3 years, the current PP rate is $54, HP is $61 (90% and $250 deductible). But at 5 years, PP goes up to $84, HP is only $75. Then at 7 years, PP is $106, HP is $78 (both plans reduced to 80% coverage). At 10 years, PP is $92, HP is $63 (both plans reduced to 60%/$750 deductible). Bottom line is that PP was cheaper for the first 3-4 years, but then HP became cheaper. I've decided to go with HP, but everyone should make their own decision. I'm only giving folks something to consider.

My 9-year-old Cocker Spaniel, Charlie, tore both of his ACLs recently, much to our surprise. He has always been such a very healthy dog! Thankfully, he had been insured by Healthy Paws for over a year when this happened, so true to their word almost all of his surgery and related expenses were covered by them. It was so easy, too. They already had his medical records, so I just took a picture of the invoices for his care, used the app to send it and a few weeks after each of the two surgeries, I had checks in hand. I don't know how we would have been able to cover this expense so soon after his injury without this insurance. Totally worth the cost of the premium.

Based on my experience with HP, I was shocked to see how many delighted pet owners--100's! Wish I could say the same. After satisfying all requirements, my 2 year old Maltese mix got violently ill after eating from a new bag of Costco pet Food, necessitating several trips to her vet and emergency care. I submitted all required documentation and was told several times, I had to re-submit. Was stuff being filed properly? This went on for a couple of months. Many excuses. In the end, no real reimbursement. Was told, "We don't cover exams." Based on my experience I could not recommend.