Healthy Paws | Pet Insurance Review

We knew we needed pet insurance after spending nearly $10,000 on surgeries for our previous dog and could not be happier with Healthy Paws. They are straightforward with their coverage; no fine print or confusing lingo. You file a claim by simply taking a picture of your invoice with your phone and clicking "submit." Reimbursement comes quickly and customer service is remarkable. You can't go wrong with this company.

My poor puppy was throwing up over and over again! I rushed him to the vet and the vet did a lot of test and xrays. I submitted my invoice and information to Healthy Paws and the process was easy. This was my first claim so I was nervous if they would pay. I was like I hope I was not paying each month for nothing. I got an email detailing my reimbursement within a week. I said wow that is fast! Then a check a couple days later. I also received an email from a CS rep at Healthy Paws asking if my dog was okay and it was actually a personal response. Not some automated rubbish! I was shocked and pleasantly surprised! I have to say 100% satisfied with my experience and will recommend.

I have been using Healthy Paws for my 7 year old English Bulldog Harley since he was 6 months old. As you may be aware, English Bulldogs can have many health issues. Harley has been diagnosed with IVDD (Intervertible disc disease), some hip displaysia and arthritis, and recently tore his ACL on his right back knee and had to have surgery. For every instance, Healthy Paws has been there for Harley and for us! They are amazing. Unlimited lifetime coverage and deductibles that you can change to align with your ability to pay are the factors that made me choose this pet insurance company. The claims are super easy to file and the payment comes quickly. If you need to speak with them, the agents are knowledgeable and so willing to assist. Not only that, they will follow up to see how your pet is doing. If I could give more than 5 stars I would!!

When my husband and I decided to get pet insurance for our then puppy Stanley back in October 2014 we had no idea how grateful we would be to Healthy Paws today. We knew when we got it we would only need to use it in case of an emergency or for the occasional time he got sick. In February 2017 our "emergency" happened. Stanley had to go in for TPLO (ACL) surgery. He was only three years old and my husband and I were devastated that he had hurt himself playing. Having Healthy Paws made a stressful situation less stressful. I did not have to worry about a large surgery, rehabilitation, and perscription bill because we had opted into a plan that would cover 90% of the costs. By the end of his recovery in April we estimated that we spent only around $700, if we did not have pet insurance it would have been closer to $5500. THEN emergency number two happened. Stanley tore his OTHER ACL in July 2017. Only 5 months after his first surgery. One of the best things around healthy paws is that they did not consider his first tear as a "pre-exisiting" condition like other pet insurance companies do. We feel so fortunate that yet again we have healthy paws as a pet insurance company. Other reasons we like Healthy Paws includes there easy to use app to process claims and their friendly staff who always reach out to check on Stanley's recovery. :)

I have never had pet insurance before and I looked up a comparison chart of companies, read information and chose Healthy Paws. So far I am pleased! My dog Winnie was hospitalized, I kind of "forgot" I had pet insurance but when I remembered, I was so relieved. I could have her get the treatment needed without worrying. I was very impressed that I received unexpectedly, an email from their client services checking to see how Winnie was after her incident. They put a personal touch that means a lot to us as pet parents. There was an an easy to use app you can submit claims, as well as other easy online options or via mail. It was no hassle and very prompt processing of the claims. They don't pay exams but I was reading the reason why, which is giving the pet parents some responsibility it makes it easier for the bigger claims to be paid. I also chose them for the fact that if a pet injures a knee ligament and has to have surgery, they cover it if it happens to the second, where other pet insurances do not. I noticed on my app they have a pet foundation that helps other less fortunate pets and I really like that in a company. The app has a lot of easy to read clear and concise information. Lastly, They have a referral program and one of my friends saved money by me referring her with a link, compared to what she found online. I highly recommend this company. So far, and I have only used them once, I am impressed! I was a little leary about it, but it has been well worth the investment! Thank You Healthy Paws!