Healthy Paws | Pet Insurance Review

I've had Healthy Paws insurance for my three Cocker Spaniels for over four years. They are all seniors. One of my dogs had ACL surgery on both legs when he was younger and Healthy Paws covered the expensive surgery thankfully. The same little guy has now been diagnosed with cancer four years later and they are paying for the lion's share of the expenses as we go. The claims process couldn't be easier. The checks come in a very timely manner. And when I have talked with customer service people on the phone they are people who have been selected for their ability to convey empathy because they are also pet people and they get it. This is a great company.

We've had Healthy Paws coverage for the last 10 months for our 1 year old lab. During that time our dog has been healthy and we have received no benefits from the coverage. Healthy Paws just sent us an email for our policy renewal. They are raising the premium 29%. That's outrageous, and let me repeat that we never received any money from them. It's not like they were losing money on us. Seems they offer a lower price for new business and then jack it up on year 2.

After finding out that our gsp needed emergency abdominal surgery, our hearts were breaking for him and on top of that, the inevitable stress and panic of how we were going to pay the bill sank in. Within the same hour that I contacted HealthyPaws about coordinating with my vet to cover their portion of the bill up front instead of me paying out of pocket first, they called my vet and set everything up. I didn't have to do a thing. The next day, we picked up our sweet boy. I had never been so excited to see a vet bill like I was that morning. We only owed our 10%- everything else was paid already. I cannot thank HealthyPaws enough for the coordination and rapid response that they had in helping us take care of this. Knowing that we did not have to stress about the bill or how we were going to pay it made us able to just focus on Murphy and making sure he was going to be okay. Everyone acted so quickly- they were all on the same page and it was just fantastic.

We’ve had such a pleasant experience with healthy paws. My pup recently had major surgery due to a torn ligament and Healthy Paws made it so easy for her to the care she needed without us having to worry about money. As any pet parent, I would do absolutely anything to make sure my dogs are healthy and happy, and I can do just that with Healthy Paws. I cannot stress enough how important it is to protect your babies, I highly recommend this company.

If it was not for Healthy Paws my sweet boy would not be alive. There are a lot of people out there that buy insurance for the peace of mind of knowing they have something to fall back on. This is not us. We got our dog at 8 weeks old. At 9 weeks he had severe medical complications. Since we have had him (he is almost 2 now) we have been at the vet no less than once a month. Typically we are there every other week as we flop back and forth from our family vet, our dermatologist, and our internal medicine doctor. The only bill that was not covered by them was our first ER bill as we were still in the waiting period. We are a family that pays a much higher monthly premium than most. However, that was a decision we made on our own. We chose to pay more per month for a lower deductible and a higher return rate. In fact, one of the main reasons we chose to use Healthy paws was their customization options. I was able to customize the plan exactly how I wanted. We are not a wealthy family so that was incredibly important to me. We shopped around a lot before we even got out dog and trust me, there are a lot of options out there. But not a single one of them comes close the coverage, cost, and customer service of Healthy Paws. Getting Healthy Paws was the best thing we could have ever done and we really do owe our dog’s life to them. If you are debating if this is the right plan for you, it is. I promise you that there is no better company out there.