5
out of 5
POSTED: | BY: Heather
Caring, competent staff and super easy process from start to finish.
The caring customer service staff at Healthypaws provided rays of caring sunshine during the nightmare of our dog being run over by one of our employees. When I called in to ask a question or check the status of my claim, I had a competent and empathetic ear on the other end of the line. I was truly surprised at how much of our claim was reimbursed. I used to think pet insurance was a frivolous investment I would never use. Boy was I proved wrong when our golden Sandy was the picture of health with zero preexisting conditions at age 6 when we added a new puppy to our family. We decided to get insurance for the puppy and then said why not do the same for Sandy? Six months later Sandy was run over and required major hip surgery. I now recommend pet insurance to anyone with pets as life changes in an instant, emergency medical care is costly and getting reimbursed is sometimes the only good thing that comes out of tragic situations with your furry loved ones.