Figo | Pet Insurance Review

I reviewed every insurance company out there before choosing Figo, and feel I have honestly made the best choice. Their claim process has turned out to been as simple and transparent and they claimed it to be in their literature. I, also, appreciate their website and having my pups records at my fingertips, but most importantly I feel confident that my dogs health needs will be covered in the future and this is well worth it.

Look around no further. This is simply the best and easiest insurance company to work with. In addition, they care about their fur babies and customers. They send a get well card immediately which is always welcoming, and whenever you need assistance you call and are speaking to the same person which gives you a sense of that small town feel where you don't have to deal with a random representative who doesn't know anything about you or the dog nor cares. If only human health insurance were so simple! :-)

I thought having pet insurance was not needed when we first got our puppy, Charlie. but now I am glad we have it and I am so happy to have chosen Figo. Very easy to work with. I would recommend this pet insurance to anyone with a pet.

I submitted a claim to be applied towards my deductible. Imagine my surprise when my cat Itsy Bitsy got a get well card from Figo. Today I got an email notifying me that my claim had been approved and would be applied towards her deductible. Can't get better customer service than that. Thanks, Figo.

We have two dogs, both were rescued. Sven is a Lab/mix (l yr 4 mo) and and Zazu is a pit bull (6 mo). We started to shop around for pet insurance after we adopted Zazu in March. I have heard nightmares about pet insurance and how it is a scam, but that did not stop me from doing my research. At first I was a little hesitant with signing up on FIGO. Everything I read about FIGO and what they cover sounded almost too good to be true for the price I was quoted at. We decided to give it a go and even ended up doing the 6 month waiver on knee related injuries for Sven just because we were already at our vet for Zazu's first round of vaccinations. I could not believe it, but Sven ended up tearing his ACL just this past week; about three months into our policy start date. Since we had his knee's waived everything is covered!! The visit was covered and the surgery is going to be covered to! Also, the fact that FIGO's staff is so caring makes this entire process that much easier on us. I filled a claim and three days later we were sent a get well soon card in the mail for Sven. Every time I call FIGO, the first thing they ask is how Sven is doing. The staff is amazing. I have already referred my entire family and friends to FIGO. Every pet owner we stop to talk to at the pet store I end up mentioning my experience with FIGO. FIGO is the best and most caring pet insurance out there.