Figo | Pet Insurance Review

4.2

out of 5

Number of reviews 2,691

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: MERRICK

Excellent Insurance!

I've had Figo since July 2016 and they have been terrific. Unfortunately, I have had to make several claims since then for my 2yo new rescue dog due to various issues (thankfully, none life-threatening) -- and Figo has been absolutely wonderful. They are extremely professional, timely, great customer service and I receive the reimbursements that I am expecting to get, there has never been an unexpected missing amount, and I get those checks quite quickly. I used to be with a different pet insurance company for my last dog and, although they were good, still had a lot lacking. I was happy to come to Figo because they did their homework -- they looked at all of the competition and pulled all the best aspects from them AND then added things that the other guys had major shortcomings in (e.g., paying exam fees, providing a 100% reimbursement option, not getting dinged with a lower reimbursement for using specialists and university hospitals, and much more). To top it off, their premium was extremely competitive. I have been very impressed and have already referred my brother, best friend and people at the dog park to Figo.
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5

out of 5

POSTED: | BY: Rachel Bunkers

Excellent!

Fantastic experience! Katie Kilroy was so helpful and answered all my questions. Will recommend to everyone!
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5

out of 5

POSTED: | BY: Elisabeth Catalano

Great experience

I really like Figo. It is super easy to make a claim and they have rapid response. The customer service is excellent as well. I wish my own insurance was that good!
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5

out of 5

POSTED: | BY: Mara Walsh

FIGO pet insrance

Best decision for a more Minsk investment. Excellent customer service. Highly recommend!
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5

out of 5

POSTED: | BY: Lynn Robinson

Delightful

Help was just wonderful through this very tricky maze that is pet insurance. Made the whole process painless.
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Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo Pet Insurance detail
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.
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