Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,600

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 3.0
  • 4.4
  • Count
  • 1
  • 4
  • 2,600

Updated: May 29, 2024

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Phyllis Mowatt

Awesome customer service in a difficult…

Awesome customer service in a difficult time. Would recommend Figo to anyone.
5

out of 5

POSTED: | BY: Julie Nunn

Excellent

Great fast service and always helpful
5

out of 5

POSTED: | BY: Angie Bradshaw

Awesome

My dogs have had a lot of issues lately and Figo has taken good care of them. Paid our claims very quickly. It’s so stressful when your furry members aren’t well and Figo has come through.
5

out of 5

POSTED: | BY: Molly

Better than any human insurance company

I have had coverage with Figo for the past 2 years, and they continue to impress me! There are some coverage exclusions, but they are all clearly explained before you sign up for your plan. Filing a claim could not be easier, and they are usually processed within 24-48 hours. When my pup needed an expensive surgery, I was able to submit vet records ahead of time for pre-approval, so I knew that the procedure should be covered. Thanks for everything, Figo!
5

out of 5

POSTED: | BY: Ana

Fast and simple

Everything was done from my phone. Within minutes the claim was processed.

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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