5
out of 5
POSTED: | BY: william hovey
At first I was not impressed with the…
At first I was not impressed with the way they handled my claims but after they had all the veterinary records and got to know me as a client it has been excellent, The claims department make you feel like they really understand and care, I just had a claim on medication and it was denied, I called in and Beth spotted the problem, the receipt only had my name on it not my pet so she took the initiative to call the vet to correct the problem and claim was processed! Thank You!!!
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