Figo | Pet Insurance Review

4.4

out of 5

Number of reviews 2,447

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 1.0
  • 2.6
  • 4.4
  • Count
  • 1
  • 5
  • 2,447

Updated: November 13, 2023

  Figo offers customizable coverage built for millennial pet parents. Pick from one of their three comprehensive plans, then add powerups like Wellness, Veterinary Exam Fee Coverage, or the Extra Care Pack. They’re the only pet insurance company to offer up to 100% reimbursement, so big vet bills won’t break the bank. Figo customers have exclusive access to the Figo Pet Cloud app, including features like a 24/7 Virtual Vet and easy mobile claim filing. No pet insurance company covers pre-existing conditions, but Figo is the only one who will help you identify those conditions at the start of your policy. If you don’t think you’ll get value out of pet insurance after your initial review, just cancel within 30 days of signing up to get your money back.
5

out of 5

POSTED: | BY: Joe Rochette

I couldn't be more pleased!!!!!

If I could give Figo 20, I would. I couldn't be more pleased with my transactions. All claims submitted via the website and this is extremely easy. These took only several days to process and the money was deposited into my account. I received all the reimbursement I was due according to the plan I purchased. I "stood on the fence" and waited for years to purchase insurance. I wouldn't hesitate at all to do so now after my experience with them. Figo has a customer for life!
5

out of 5

POSTED: | BY: Lisa Kanniard

Very happy with my first claim

Very happy with my first claim. Received a check in the mail a week later..
5

out of 5

POSTED: | BY: Kate

Figo has been wonderful fro my dog and I!

I could not be more grateful for Figo! I've had Figo for a few months and my first claim submitted was approved in a matter of hours. Definitely recommend!
5

out of 5

POSTED: | BY: Francesca

Best decision I ever made for my pooch.

Best decision I ever made for my pooch.
5

out of 5

POSTED: | BY: Mark Wilkerson

Vet Visits Made Easier with Figo!

2019 has been a bit rocky for our Corgi, Waffles. He kicked off the year with an ear infection and shortly thereafter, sprained his back right leg. Needless to say, we've been in and out of the vet more than we'd ever hoped for-- and the cost of all the meds, x-rays, and exams had us worried-- until we processed our first claim with Figo. The process couldn't have been easier (truly takes 2 minutes) and all of our claims have been reviewed and fulfilled within a day or two. Thank goodness we enrolled!

Monthly Cost

$9 to $135 on average depending on chosen plan.

Coverage

You choose a reimbursement level of 70%, 80%, 90% or 100% after your deductible. The pay-out amount is based on your actual vet bill.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$100, $250, $500, $750, $1,000 or $1,500 annually. Deductibles offered depend on pet’s age and location.

Age Limits

Must be 8 weeks or older to enroll. No upper age limits apply.

Waiting Period

1-day for accidents, 14 days for illnesses, 6 months for hip dysplasia and orthopedic conditions. (Both hip dysplasia and orthopedic condition waiting periods can be waived by having exam/waiver form completed by veterinarian)

Exclusions

Curable pre-existing conditions may be eligible for coverage if symptom free for 12 months Conditions arising from a repetitive and specific activity, eg. Ingestion foreign object, ear infection caused by water, snake bites, etc. – excluded after 3 occurrences We now have a wellness option We have a diminishing deductible Copay & deductible waived for emergency life-saving treatment (in the case of an accident, not illness)
Figo is committed to helping pets and their families enjoy their lives together. Figo’s cloud-based pet healthcare offering features everything pet owners need to manage their pet’s everyday lives, including coverage and medical claim information, digital pet tags and the latest lost and found technology. Any claims are reimbursed directly into your account using ACH. With three flexible pet insurance plans to choose from, owners can customize their reimbursement percentage and annual deductible, and Figo provides up to 100% coverage with unlimited annual medical benefits.

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