Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 27,416

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Miranda Hertzog

Great experience with Fetch customer service!

I just adopted a kitten and was unsure what pet insurance would be best for her needs and my budget. I called Fetch customer service and spoke with Aileen. She answered all of my questions and even gave me a discount! Aileen was great, and I feel much more at peace now that my kitten is covered:)
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5

out of 5

POSTED: | BY: Shermaine Brown

Nadine V was exceptional customer service.

Nadine V. Displayed excellent customer service skills; she was able to help with all my concerns. Nadine V. Made the process of adding an additional pet to my plan easy.
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2

out of 5

POSTED: | BY: JHenry

I cancelled- Fetch still requesting medical records directly from vet

I never had a claim. I found some language in the contract that I didn't like. I cancelled within a couple of weeks. Got my refund. I was perfectly happy. Now, a month later, I am getting emails from Fetch saying they are getting records from my vet. Why are they getting records about a dog that they don't even cover? I will be watching my accounts closely- they better not try to keep billing me.
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3

out of 5

POSTED: | BY: Karen

Unhappy, Not Company

Most importantly, their premiums are raised annually at a higher rate. At least $40-$50 more a month. I've been with them for 5 years and sorry I picked them. Unfortunately, other insurance companies will not cover pre-existing conditions even if they are minor like an ear infection. Also, their operational phone hours are short. You're lucky to reach them before they close for the day. I should have gone with Trupanion.
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5

out of 5

POSTED: | BY: Sandy Reidenbach

Nadine was great!

Nadine was very helpful in explaining policy options and getting me set up for my new puppy. I would highly recommend having Nadine help you when obtaining Fetch Insurance. Thank you, Nadine.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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