Fetch | Pet Insurance Review

I have had my dog insured with Petplan (now Fetch by dodo) since 2017. He has had numerous medical issues that were costly. The first claim I filed was denied because it was determined to be a pre-existing condition. It was indeed a congenital condition but was still denied. I have always been able to choose what deductible and reimbursement percentage I wanted based on how much I felt I could afford for a premium. This upcoming year I was told what my premium would be, what my deductible will be, and what my reimbursement percentage would be. I was told it is because I have used a high percentage of the projected amount of my policy or something like that. I would have paid a higher premium to be able to choose what I would like to do. Buyer beware! I had no idea there was such a stipulation in my policy. My dog is only 6.5 years old and has several chronic diseases. I don't feel I can depend on Fetch to continue to cover him for the rest of his life.

Since my Pomeranian was diagnosed with type 1 diabetes I have sent many claims to Fetch. all the claims have been handled very promptly. the website and Fetch app or easy to navigate and use. I am very pleased with everything so far and we're glad that our pet is doing OK and we're able to keep him for a few more years.

Recently my little dog got very sick and was diagnosed with congestive heart failure. She had two ER visits and one regular Vet visit during this time and her medication is very expensive. Pet Plan paid 80% of the bill and continues to pay for her heart medication. I don’t think I could have gotten through all of it financially without the help of my insurance. Thank you Pet Plan for all you did.

I highly recommend this pet insurance plan. We went through a period of almost one year with vet bills. Fetch was always prompt with payment.

My dog was diagnosed with lymphoma last September. We are doing chemo and also holistic meds. Fetch covers all of it and pays the claims promptly. I highly recommend this company for your furbabies!