Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 2,444

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 3.0
  • 1.6
  • 4.9
  • Count
  • 4
  • 38
  • 2,444

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Karen Hensley

Great customer service

Took me a little bit of a learning curve for submitting documents but phone representatives were always helpful. Claims were paid promptly.
5

out of 5

POSTED: | BY: Cynthia Catts

Fetch is the BEST!

Fetch, formerly PetPlan Insurance, is a life-saver. When my dog became ill, I went to multiple vets, ER's & specialists, trying to get a diagnosis. Fetch was terrific - settling claims within days of them being filed, with very little effort on my part. All I had to do was file the claim and attach the invoices and within days, I knew what services were covered, what wasn't and how much I would be reimbursed. And with 24 hours of Fetch's approval, the money was in my checking account. I cannot recommend Fetch enough! Easy to work with, fair in their claims policy and friendly & sympathetic, if you need to contact them.
5

out of 5

POSTED: | BY: Duke Crawford

Prompt reimbursement for claim

I submitted my claim for my dog's incontinence medication which in my plan is covered to 80%. Once I submitted it, the reply comes back that it can take 10 days or so to process, but I got my reimbursement in 2 days. I have been very happy with them thus far.
5

out of 5

POSTED: | BY: Margaret

Fetch Gets it Done

Fetch is expedient in reviewing each claim I submit. They communicate the status of each claim after they have received it ! I am satisfied with the receipt of money designated for refund from claim expenses.
1

out of 5

POSTED: | BY: Lior Bugatus

Fetch will do anything to get out of paying you

Fetch is the kind of insurance policy that will promise you the world, but as soon as your pet is actually sick they will do everything they possibly can to avoid payment. They will come up with obscure clauses, ask for vague documentation, argue on pre-existing condition years after the fact, and more. I regret so much signing with them as I'm unable to easily switch a provider. I can only write this and recommend you stay as far away as possible if you care about your pet. Find an insurance that doesn't look at them as a bag of pennies.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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