Fetch | Pet Insurance Review

Easy to submit claims and rapid payment. Direct deposit options.

The services are excellent since leaving the app Leo the lion has made a huge difference when filing a claim.

Gio, our beloved English Retriever came to us fully insured by his breeder, a Veterinarian from Champaign, IL over 10 years ago. During Gio's first year of life---he experienced a shoulder injury while playing with a neighbor's dog---which lead us to his first joint surgery and insurance claim. Playing at a puppy daycare led to ACL ruptures and back to back TPLO's (Back joint replacements ) when he was 4---2 large claims in the same year. All three surgeries were covered at 80% minus the deductible with no questions ask. There were no claims filed for him from 2015 to September of 2021 when his vet discovered a mass (oral melanoma) in his upper palate. We chose radiation therapy and a series of immunotherapy vaccines to shrink the mass and stabilize his quality of life. He started limping during this time and was treated for an infection in a back digit/toe which didn't heal and the biopsy revealed a carcinoma resulting in the amputation of his toe which gave him back complete mobility. Gio began struggling with some labored breathing this past week and had made arrangements for him to be euthanized at home after a confirmation that the melanoma had metastasized in his lungs. We took him out on Saturday morning to potty and he gently laid down in our backyard, closed his eyes and is now in Dog Heaven running free. I had received an email last week from Fetch asking for us to write a review, but went over our account so that I could be accurate with my review today. Our current policy offered an annual limit of $15,000 with a $500 deductible and reimbursement at 70%. We have filed 8 claims in 2021 totaling $14,587 and have been reimbursed $9,711 without a single issue. I used the online website to file the claims and it was really simple. I want to thank Pet Plan and Fetch for doing business in an honest, professional and efficient manner. We are very grateful and will not hesitate to insure our next puppy with you.

Fetch pet insurance has allowed us to make sure our pup is as healthy and happy as possible. His (sometimes extreme) enthusiasm for life makes him a bit accident prone and he also has two types of cancer, which means we spend a fair amount of time at vet hospitals worrying. Having Fetch takes the financial stress out of the equation so we can make medical decisions for our dog based solely on his veterinarians' advice and what is in his best interest. All of our claims have been handled without a hitch and Fetch reimburses us very quickly. Every day we get to spend with our dog is a gift and Fetch has given us so many more days to be grateful for.

I was with PetPlan for a decade and was very happy with service. The price of policies did keep increasing though, but I think that is normal as your pet ages. Otherwise, reimbusements were fast and using either the app or website was easy. Now with Fetch, I notice reimbursements are happening even faster, which I appreciate.