Fetch | Pet Insurance Review

4.9

out of 5

Number of reviews 5,237

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Charyle Calvert

Josh was quick to provide the service I…

Josh was quick to provide the service I needed and was courteous enough to ask if I had any other questions or needs.
5

out of 5

POSTED: | BY: Shay

Amanda was great!

Just got pet insurance with Fetch Pet insurance. Amanda Mello was my agent and she was great. We had fun conversation and the process was smooth. Most enjoyable time I’ve had signing up for anything! Amanda was so informative, she knows her field!
2

out of 5

POSTED: | BY: Robin

As a Long-time Policy Holder I Can't Recommend Fetch Anymore

We live in NYC where everything, including vet care, is expensive. So, pet insurance is essential and I have always paid my premiums on time. I've had policies with Fetch (previously known as PetPlan) for going on 20 years, and they have covered 7 different cats during that time. They have never been the cheapest policies, but Fetch had always provided good coverage. The only complaint I've had up till now is it took a long time for them to process claims. All that changed today. To provide some background, two of my three cats are 9-year-old littermates, the female is named Skye and the male is Kato. Kato is generally healthy except for the occasional herpes virus flare up. He's had those since he was a kitten so Fetch has always considered them a pre-existing condition and never covered any of those expenses. Skye suffered a serious illness in 2023 and was diagnosed with small cell intestinal lymphoma. Due to complications during the vet's initial testing and work up, Skye got aspiration pneumonia. She nearly died and had to spend 10 days in the ICU, which was very expensive. Skye recovered from the pneumonia, but unfortunately the lymphoma is terminal and all we can do is give her medication to keep her comfortable and slow the progression. Since her diagnosis in 2023 she has had to see her vet every 6-8 weeks for blood tests because the medications can have serious side effects. Skye incurs regular medical bills, though nowhere near the expenses she incurred in 2023. Both cats had their policies renewed in 2024 with moderate increases in the annual premiums. Today I received my renewal documents for 2025, and I am absolutely floored by what Fetch has done. They designated both Skye AND Kato as high risk policies. Skye's 2025 premium went up by about $75 to $1380 per year, but the deductible quadrupled to $1000 and my co-pay went from 10% to 40%! Kato's 2025 premium increased by $817 to $2200 per year, his deductible doubled to $500 and my co-pay went from 10% to 30%! I had expected Skye's policy costs might increase, but there is no justification for what Fetch has done with Kato's. I called Fetch to get an explanation and see what could be adjusted at least for Kato's policy. Their answer was, "nothing." Take it, or leave it. This is how Fetch treats customers who've had policies with them for decades. Just a big middle finger. Shame on you Fetch!
5

out of 5

POSTED: | BY: Benjamin Rogan

Fast, Easy, Comprehensive

Very easy and fast to sign up and get started. Complete coverage available. Fair price.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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