5
out of 5
POSTED: | BY: Allyne
Great Company for your Pet insurance
Easy to contact, seamless transactions, quick payments.
Read more on Trustpilot
4.9
out of 5
Number of reviews 27,484
Fetch offers the most comprehensive pet insurance
Get paid back up to 90% on unexpected vet bills
Save $25 or more with quarterly or annual payments
$1000 in online vet visits included at no extra cost
Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot
Exam fees are included which saves you $50-$250 per sick visit
Optional coverage for routine and preventive care.
Fetch covers hereditary conditions at no extra cost
Fetch covers injury and disease in every adult tooth – not just the canines
Use any licensed vet in the U.S. or Canada
Fetch covers what other providers charge extra for or don’t cover at all
5
out of 5
POSTED: | BY: customer
Claims were eqsy to make and someone is…
Claims were eqsy to make and someone is always able to answer any questions.
5
out of 5
POSTED: | BY: Maribel
Carla our Amazing Sales Rep.
Hi, I highly recommend speaking with Carla Stevens. I just purchased a policy for our Valentino (kitten). Carla, took her time in explaining the policy and all the options. Never once did I feel pressure to select. Carla, even went on to compare other pet insurance companies, pricing and coverages to help us make a decision. She was amazing.
5
out of 5
POSTED: | BY: Colleen Kirby
Grateful for Don
I gave the 5 stars because of my recent phone experience with Don. This is my second time speaking with him in a matter of a few months. Regarding both issues, he was kind and very helpful. I have been with Fetch since its beginnings; I started with Petplan for my dog who is now well over 15. So I’ve seen the highs and lows with regard to Fetch. There are a few phone representatives who not only know what they’re doing, but also are very personable when dealing with customers. Don is one of these people. As pet owners, we never get to speak with those who analyze - and sometimes “mess up” our claims. I personally think that those who make errors should have to deal with the customer directly - and frankly, apologize, for their serious lack of attention to detail. They should be held accountable. In my case, with 2 recent claims, glaring mistakes were made. It took much of my time, once again, to go through the records to prove my point. The unfortunate phone reps - even the mediocre ones - bear the burden of having to listen to the frustrated customer - which is why I try to be as reasonable with them as I can be. Excellent reps like Don deserve no less. He is an asset to the company. Maybe he should be recruited to train phone reps who get fewer stars, as well as those behind the scenes people who analyze claims incorrectly (and in fairness, it’s not all of them :) on HOW to do their jobs well! If you read through these reviews, anyone can see that within Fetch, while it’s a good company in many ways, there is room for improvement.
1
out of 5
POSTED: | BY: Kelly
I completed the tasks AGAIN
I completed the tasks AGAIN, and the pop up won't go away. I am unable to see all of the links on the page.
Monthly Cost
Plans average $35/month for dogs and $25 /month for cats
Coverage
You choose a reimbursement level of 70%, 80% or 90% after your deductible.
Payout Limits
Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.
Deductible
$250, $300 and $500
Age Limits
Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.
Some providers limit coverage for older pets to accident-only.
Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.
Waiting Period
Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.
Exclusions
Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.
It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo