Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,448

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Nancy

They do not offer 90% per advertising

I have been with Fetch for 5 plus years. all was going well until i had to renew last year. They increased my plan from $450 /year to $850 /year. i was okay with that since i had used their services the year before. But this year they increased the deductible from $300 to $1000 and only 50% reimbursement for $450. per year. I asked to keep my old plan and that was not an option for me. They were not willing to customize the plan or bend on any request. I either accepted the new plan or term the insurance coverage which i did and was quoted with another vendor for the plan i requested. I am very upset with Fetch and would not recommend them to any one.
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5

out of 5

POSTED: | BY: AM

Great service from Joshua Sabado

Joshua was very thorough and answered all of my questions promptly.
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5

out of 5

POSTED: | BY: Angela Taylor

I spoke with Carla Steven’s today she…

I spoke with Carla Steven’s today she was a lovely lady and very helpful for what I needed to know about pet insurance it was a pleasure talking to her
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5

out of 5

POSTED: | BY: Johnny Aa

Great Customer Service Experience

I just called into Fetch Pet Insurance Services Centre and was helped by a lovely lady named Laura. My husband and I thought she was so helpful and kind and wanted to make sure her company higher ups know what a great impact having a friendly voice helping over the phone does for customer loyalty. We hadn’t been happy with Fetch in the past, but if we are getting great customer service and being helped by people like Laura we are happier to continue to be customers and recommend their product to others.
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5

out of 5

POSTED: | BY: Carla

Excellent customer service from Laura D.

The representative who took my call was very friendly. She took time to answer every question I had and gave me excellent service. I left as a happy and will continue to use Fetch to protect my pets.
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Canada Pet Insurance detail
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo
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