1
out of 5
POSTED: | BY: Mike
Literal nightmare of a company
Literal nightmare of a company. We submitted a claim for an accidental tooth break. Needed to be pulled and abscess drained. We gave them all insurance documents, they stated we need more documents for claim. Fair enough, ask what documents and they want documents for BEFORE we even got our puppy. Obviously there are none. They created a second claim (which was denied) for her check up and vaccinations which we never claimed to begin with. It was literally just on the documents they asked us for. They are fighting us every single step of the way and its a huge pain in the ass. I will be shocked if they even pay for the accidental tooth break. Most likely cancelling after all said and done. Do not go with Fetch. They are extremely lost when it comes to claims and provide no help.
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