Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,454

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 500,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
5

out of 5

POSTED: | BY: Irene

The best pet insurance company

Fetch was recommended by our veterinarian, and I can't be happier with the choice. After submitting a request for a dog's surgery, we've received approval for the coverage withing a couple of days, and the payment was deposited within a few days after submitting all the post-surgery documents. The communications with Fetch representatives are always professional, containing all the necessary information, and, of course, friendly. The cost of the insurance for my pets is unbeatable! Thank you, Fetch!
5

out of 5

POSTED: | BY: Frank Xu

My puppy had bad diarrhea and vomiting…

My puppy had bad diarrhea and vomiting on labour day weekend. Poor thing suffered badly. We went to see vet and gave him X-ray, blood work and prescription drugs. Thank goddess it wasn’t internal bleeding but a digestive problem. Total expense was close to 1500. Then I filed a claim with Fetch. Immediately after reporting online, there was an email sent out to confirm that case is open and a case manager will be assigned. It also shows what will happen next and estimated timeline which makes me feel secured, confident and comfortable with claim handling. 4 days later I got an email saying case is being reviewed. 3 more days another e-mail came with approval. All entitled benefits are paid out and deposited to my account. Super quick! I’d rate 110% of satisfactory if I could! Professional, quick, fair! Highly recommended!
5

out of 5

POSTED: | BY: Maryane Derouin

Fantastic company to work with

Fantastic company to work with. Friendly, helpful staff and easy claims process.
5

out of 5

POSTED: | BY: kyla johnson

I have nothing but great experiences…

I have nothing but great experiences with Fetch. Any claims Ibhave submitted have been dealt with quickly and efficiently. I always get money back sooner than expected. It's simple to file your claim. They keep you informed each step of the way!!
4

out of 5

POSTED: | BY: Gyorgyi

Overall very good

I was a bit doubtful at first, because most insurance companies find any reason or excuse not to pay out for claims (I've heard from other people), so when it just happened that our cat got very sick and racked up a huge vet bill, I wasn't sure if Fetch will be there for us. But they were! Our kitty had gone through a URI, then a lung infection, then got diagnosed with Congestive heart failure and more heart problems. It was a very hard time for us... However, everything was covered according to the policy and no major issues. My only complaint is that I really had to track down historical documentation, although Fetch had all the information of my vets (location, numbers etc.) visits and they said they would fax or call for my cat's records, but it didn't really happen. I was hoping for a bit more customer service from that aspect, and it caused a bit of delays in my claims process, but once my records were sent they processed the payouts pretty fast! Thanks

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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