Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 149

  • 60 Days
  • 1 Year
  • Lifetime
  • Rating
  • 2.0
  • 1.9
  • 4.9
  • Count
  • 4
  • 21
  • 149

Updated: January 30, 2024

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
4

out of 5

POSTED: | BY: Wendy Chromiak

Janelle answered all my questions…

Janelle answered all my questions patiently when I was looking into getting pet insurance through Fetch.
5

out of 5

POSTED: | BY: MEH

Great Service!

I've been using Fetch (formerly GoPetPlan) for over 12 years with my senior pup and have never had a bad experience.
1

out of 5

POSTED: | BY: Kali Kazina

Fetch falls short- BEWARE!

When Fetch was Petplan- it was amazing, now Fetch has fallen short in my books. My dog (accident prone) has had a handful of insurance claims (when Fetch was still Petplan)- with the last claim being in 2019. My monthly premium went up- totally fair. Today, over three years later I go to submit a claim and see my deductible is now $750 (was $200 with Petplan), with my claim being $600 and my deductible being so high it covers nothing. Fetch has also decided to only cover 70% where as Petplan covered 80%. My dog was attacked and lost half his ear- a complete freak accident - THE REASON WE GET INSURANCE for our pets. When calling and speaking to a representative I was told because of my claim activity they had to pay out over 3% above my premiums and deductibles (over three years ago)… is that not the intent of insurance? With my monthly premiums being $32 x12 months, x3 years, that’s roughly $1100 Fetch has in their pockets and will not be covering any part of my first claim in over three years. Just food for thought. Yes, I should have carefully read the documents when Fetch took over Petplan- however we were assured that nothing would change and coverage would remain the same. Policy holders ensure you are fully reading your new/adjusted contracts with Fetch. Will be switching to a new company without a doubt. Sad to see Petplan go through so many changes yearly with new underwriters etc. I whole heartedly support pet insurance to help provide the best care for our animals, however very disappointed with Fetch.
5

out of 5

POSTED: | BY: Nicole W.

Was feeling very frustrated by a number

Was feeling very frustrated by a number of issues recently regarding my long-term policy but Fetch Mgr Regina Blair went above and beyond to address my problems. Thank you so much for your excellent customer service!
5

out of 5

POSTED: | BY: Melissa K.

Fetch has been a life-saver!

Fetch has been a life-saver! I have submitted numerous claims for my pet. All of which have been processed in a timely manner and have been approved without any complications. My English Bulldog has been going though a lot of medical issues, and Fetch has made this burden so much easier.

Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old. Some providers limit coverage for older pets to accident-only. Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.
Fetch by The Dodo brings together insurance industry expertise and the animal-loving sensibility of The Dodo. It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

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