Fetch Canada | Pet Insurance Review

Amanda is phenomenal! She is nothing short of amazing and a fantastic person. Not only did she make my transition to Fetch so easy, she made it fun! We shared stories and had an amazing chat. The world needs more people like her. Thank you so much Amanda! From one snow baby to another 😊

I spoke to Amanda Mello today to answer some questions I had about starting insurance for my cats. She was extremely helpful, kind, and made it an decision to sign up with Fetch.

Amanda Mello was so knowledgeable, kind and polite. She explained how the insurance worked and answered all my questions. I decided to get Fetch insurance, thanks!

I'm really pleased with the service I've received from Fetch. I added the wellness component to our premium and had a question about the start of coverage. In a live chat two days ago with an agent named Andrea, my questions were answered, clearly, respectfully, cheerfully, and to my satisfaction. Not only that, I received a follow-up phone call related to an earler message I'd left for Fetch. I called Fetch back today to confirm my question had been addressed correctly and had the pleasure of speaking with another terrific agent named Kelsey who assured me all was in place as I'd understood. This level of attentive customer service is rare. Having been with another pet insurance company with our last dog, we are more than pleased with our switch to Fetch. Based on my two experiences and our quick claims responses over the past 6 years, Fetch is clearly doing things right!

Absolutely awesome! Spoke with Laura from Fetch about assistance with providing medical records through our Vet and she was the most kindest and helpful worker. 100% recommend, as they really care about your pets as if they were they’re own.