5
out of 5
POSTED: | BY: Jane Hadden
Very Patient and Experienced Customer Service
I am a senior citizen whose husband has Alzheimer's. I did not know how to submit the soap notes and receipts from my vet. Your customer service representative Joshua was very patient with me and guided me through how I could do it without using the app. as I am not good with my iPhone. I felt guilty taking up so much of his time, but he made sure he explained things in terms I understood.
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