1
out of 5
POSTED: | BY: Kandy Gill
The reps state they are waiting to hear…
The reps state they are waiting to hear back from the vet, the vet states they have no emails or faxes from embrace. I have to contact the vet to forward additional information to Embrace. Weeks go by and Embrace states they are still waiting on information from the vet after confirming they received documentation. I paid for a service, and I have to provide the paperwork in addition to my statement from the vet at time of service.
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